Head of Experience at Refresh CX 

Shantnu currently manages Digital Experience and Innovation teams, and has worked in operational and leadership roles with Software Vendors, Corporates and Academia. Over the last ten years, he has predominantly worked with agencies, where he was responsible for managing customers as well as Digital Transformation and Strategy projects.

Shantnu is passionate about ensuring a free and open Internet because he believes this is just the start of a long journey; a journey that will impact our lives in ways that we simply cannot imagine today.